3rd Line Network Specialist
City of London, London, Farringdon, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
83zero Ltd
Provide expert 3rd line support for network-related incidents, changes, and service requests. We're Hiring a 3rd Line Network Specialist! Location: London/Hybrid Type: Full-Time Permanent Role Salary: £75,000 base salary plus benefits, perks and healthcare options and Competitive Bonus! Client: MSP (Managed Service Provider) What You'll Be Doing: Provide expert 3rd … line support for network-related incidents, changes, and service requests Take ownership of escalated tickets and manage them through to resolution Design and implement infrastructure changes based on client requirements Collaborate closely with the 2nd Line Service Desk and Solution Delivery teams Mentor 2nd Line engineers and contribute to their technical development Create and maintain documentation, including Visio diagrams … protocols, OSPF and BGP Hands-on experience with at least one enterprise firewall: Palo Alto , Fortigate , or Cisco ASA Proven ability to perform root cause analysis and resolve complex network issues Experience in a Managed Services Provider (MSP) environment Familiarity with cloud networking and automation tools Ready to take the next step in your networking career? Apply today and More ❯
Employment Type: Permanent
Salary: £70000 - £75000/annum 10% Bonus
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