2 of 2 Network Support Engineer Jobs in the North of England

First Line Network Support Engineer is responsible for providing initial technical support and troubleshooting for network-related issues. They act as the first point of contact for customers or internal teams experiencing network problems, diagnosing and resolving issues where possible, or escalating more complex … problems to higher-level engineers. Position Title: First Line Network Support Engineer Key Responsibilities: Provide first-line technical support for network-related issues via phone, email, or chat. Troubleshoot and diagnose common network problems (e.g., connectivity issues, slow performance, device configuration). Assist with ...

team players, and are driven by continuous improvement with a focus on great results for our customers. About the role As a 3rd Line Network Support Engineer, you sit at the top of our technical escalation path. You will take ownership of the complex network … across our customer environments. Firewall work sits right at the heart of the role, so a strong grasp of Fortinet FortiGate and network security will really set you apart. You will also be a trusted point of technical authority for the wider service desk, sharing knowledge, mentoring less experienced ...