2 of 2 Network Support Jobs in Hampshire

Network Support Engineer (NOC 3rd line) Cirencester to £50k Growing IT/Network solutions provider is seeking a Network Support Engineer to join their team in Cirencester. As a Network Support Engineer you will provide 3rd line/NOC support to clients … responding to customer support tickets and managing escalations to vendors. You'll troubleshoot customer reported issues, providing advice and guidance, acting as an escalation point for other teams and providing break-fix support for complex networking issues. You will also onboard new customers into the vendor portal, audit ...

Role & What's in it for the applicant and why would they apply?: This is a true 3rd line network role for engineers who are already operating at CCNP level and want to stay technical, relevant, and challenged without being dragged into on-call rotas or firefighting at antisocial … value work-life balance just as much as technical depth, this one lands nicely. Responsibilities: • Act as a 3rd line escalation point for complex network incidents and problems. • Troubleshoot advanced issues across LAN, WAN, and SD-WAN environments. • Support and optimise HPE Aruba switching estates. • Work with Fortinet ...