2 of 2 Network Support Jobs in the Midlands

your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2nd Line Senior Network Support Engineer, you'll be at the forefront of our support function managing critical incidents, performing deep technical troubleshooting, and supporting strategic … networking environments across multi-vendor platforms including Cisco, Juniper, and Fortinet. You'll also be part of a shared on-call rota, ensuring consistent support for high-priority issues outside of standard hours. Key Responsibilities Act as a senior escalation point for 2nd line network incidents and service … requests. Provide advanced troubleshooting for routers, switches, firewalls, and VPNs. Configure, maintain, and optimise hardware from Cisco, Juniper, and Fortinet. Lead or support the delivery of network upgrades, migrations, and integration projects. Guide and mentor 1st/2nd line engineers, sharing knowledge and promoting best practices. Support More ❯

Role: 3rd Line Network and Support Engineer Location: Wales/Birmingham/Fully remote Salary: £40,000 - £50,000 + Car Allowance (DOE) I’m looking for a skilled 3rd Line Network and Support Engineer to join a great client based in Birmingham/Wales. In … this role, you’ll provide technical support, resolve major outages, and manage internal and external networks. Key Responsibilities: •Take ownership of support calls and resolve issues efficiently. •Lead troubleshooting for major outages (including ransomware/crypto attacks). •Maintain and configure hardware/software systems. •Monitor system performance More ❯