Customer Success Manager
Cambridge, Cambridgeshire, United Kingdom
Blackdot Solutions Ltd
sales and pre-sales resources as required. Planning and delivering high-quality training sessions to new and existing customers according to their needs. Sharing best practice advice on emerging OSINT trends and the use of new and existing features of the platform. Collating client feedback and work with our Product team to ensure that the customer's voice is heard. … role at a B2B company And/or 3+ years investigations experience leveraging similar technology Ideally you will have an investigations background with an understanding of how to leverage OSINT techniques and tools to conduct complex investigations. Rapport-building: You're able to engage and build relationships with customers from a wide range of industries and with varying levels of … Lead and CCO, and up to 2 other stakeholders in either the Product or Customer Success teams (usually in one interview). You will be asked to conduct an OSINT investigation assessment exercise in advance of the interview, where you will need to present your approach and findings. Applicants can expect to hear from a Blackdot team member within two More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: