administration tasks to ensure seamless operations. Manage, maintain, and support software and hardware infrastructure. Analyze data and generate insightful company reports. Facilitate smooth client onboarding processes. Configure and operate the order processing system (Mintsoft) for new and existing clients. Set up clients with customer service software systems, infrastructure, and hardware. more »
Newcastle upon Tyne, Tyne and Wear, Gateshead, Tyne & Wear, United Kingdom Hybrid / WFH Options
GEM Partnership
with a unique suite of services. They are currently looking to appoint a talented Customer Success/Account Manager who would take responsibility for onboarding new clients, account reviews, and customer communications. This is a key role, ensuring clients get off to a great start, with a seamless transition from … for a dynamic individual who has a passion in building relationships and can offer best-in-class customer service. * Take new clients through the onboarding process. Working closely with sales, marketing, and the technical team to ensure clients are 'launched' on optimal terms. * Good understanding of websites and familiar with more »
Employment Type: Permanent
Salary: £35000 - £40000/annum plus bonus of £5-£10k