1 of 1 Onboarding Jobs in Hinckley

Client Services Manager (Customer Success / SAAS)

Hiring Organisation
Epoq Legal UK
Location
Hinckley, England, United Kingdom
clients increase usage of Epoq’s services, and generally ensuring we do everything we can to retain clients. Our CSMs also manage new customer onboarding to ensure they are setup correctly and have the promotional materials and training they need. The role would suit someone who has worked … system and the internal reporting tool Liaise with all internal departments (sales, marketing, development, legal content, customer facing legal, customer support) to ensure smooth onboarding and retention of clients and client satisfaction Project manage the on-boarding of new clients when required Arrange review calls with clients, draw up agendas ...