customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. * Identify recurring issues and contribute to process improvements and knowledge base documentation. * Support the onboarding of new clients and participate in configuration/setup activities. * Contribute to team meetings and share insight on client support trends or platform improvements. Infrastructure Support * Maintain and support internal More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
N Consulting Global
Job Title: Product Owner – Onboarding Experience Location: Nottingham, Hybrid Employment Type: Contract Job Summary: We are looking for an experienced and customer-obsessed Product Owner – Onboarding Experience to lead the vision, strategy, and delivery of seamless user onboarding journeys across our digital platform. This role will work cross-functionally with UX, engineering, marketing, and customer success teams to ensure users … achieve "first value" quickly and stay engaged. Key Responsibilities: Product Ownership: Own the end-to-end onboarding experience for new users across web and mobile applications, including setup flows, guided tours, help wizards, and contextual tips. Requirement Gathering: Collaborate with stakeholders, users, and internal teams to collect requirements and translate them into well-defined product features and user stories. Customer … Journey Design: Map user onboarding journeys, identify friction points, and create solutions that reduce drop-off and improve activation and adoption rates. Backlog Management: Define and maintain a prioritized product backlog focused on onboarding enhancements and integrations with CRM, support, and analytics systems. Agile Delivery: Work closely with Scrum teams to deliver features iteratively. Lead sprint planning, backlog grooming, and More ❯
Northampton, Northamptonshire, Pitsford, United Kingdom Hybrid / WFH Options
Henderson Brown Recruitment
What You'll Be Doing: 1st and 2nd line support for our QAD ERP system and EDI integrations Troubleshooting issues and working with external providers to resolve them User onboarding , desktop setups, and hardware maintenance Supporting Microsoft 365, Active Directory , and basic Azure admin tasks Assisting with IT and ERP projects - testing, rollout, and documentation Creating and maintaining user-friendly More ❯
Northampton, Northamptonshire, England, United Kingdom
Proximity Recruitment
support for Microsoft tools including Office 365 Admin, Exchange Online, and Azure services Support users with Zoho CRM and other Zoho applications, including configuration and basic automation Assist with onboarding/offboarding, permissions, and SaaS admin across the business Work with developers, solution architects, and machine learning specialists to escalate and solve technical issues Build your skills in areas like More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options
Hays
environments Security Clearance Requirement: Due to the nature of this role, candidates must be British citizens and will be required to undergo security clearance vetting as part of the onboarding process. What you'll get in return An initial 6-month contract £500 - 600 per day rate Hybrid work available being on-site 2-3 days a week What you More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options
Client Server
others to reach their full potential, taking ownership of technical projects and contributing to high level architecture discussions and LLDs. Location/WFH: There's a remote interview and onboarding process and you'll be able to work from most of the time, meeting up with the team for constructive meetings once a month in the Nottingham office. About you More ❯
closely with sales leaders, product experts, and global training teams to ensure our people are equipped with the skills and knowledge to succeed. ?? What Youll Do: Lead in-person onboarding and ongoing training for digital advertising sales teams across EMEA. Deliver engaging sessions on product knowledge, reporting tools, consultative selling, and vertical insights. Develop learning tools and reference materials to More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options
Network IT
Network IT is currently recruiting for a DV Technical Architect , to join our client on a 12 month initial contract. Role:SeniorTechnical Architect (DV cleared) Contract: 12 Months Initial Rate: £640 - £645 per day Status: Inside IR35 Location:Corsham (Hybrid More ❯
Role: Field Sales Consultant (Self-Employed, UK-Wide) As a self-employed Field Sales Consultant, you will help small businesses understand the benefits of Lopay, supporting them through registration, onboarding, and getting live with card payments quickly. To support you while you build your pipeline, Lopay offers a guaranteed minimum payment of £2,000 per month for your first three More ❯