IT Helpdesk Support Apprentice
- Hiring Organisation
- QA
- Location
- Cheltenham, Gloucestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £17,000 - £19,000 per annum
Provide first-line technical support via phone, email, and ticketing systems, escalating complex issues when needed. Support Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and user account management. Create and manage user accounts, permissions, password resets, and Microsoft Entra ID administration. Troubleshoot issues across Microsoft 365, Windows, cloud ...