2 of 2 OpenStack Jobs in the East Midlands

equivalent) Experience automating infrastructure with scripting or config management tools Ability to take ownership, troubleshoot end-to-end, and drive real change Desirable Extras: Public cloud experience (AWS, Azure, OpenStack) Storage (SAN/NAS) and backup tools (Veeam, Rubrik) Monitoring platforms (Zabbix, PRTG, Nagios) Why Join? Be the go-to technical expert in a close-knit, high-performing team Improve More ❯

oriented and customer-focused L2 Support Engineer with a strong grasp of REST APIs an intermediate understanding of Linux operating systems/core functionality and ideally foundational skills in OpenStack and Kubernetes. The ideal candidate will be adept at troubleshooting, managing incoming support queries, and delivering exceptional customer service and communication whilst being documentation-minded and solution-focused. Key Responsibilities … Experience: Provide timely and effective technical support through various channels (email, phone, chat), ensuring excellent communication with both internal and external stakeholders with a focus on quality of experience. OpenStack & Kubernetes: Support and troubleshoot basic issues related to OpenStack and Kubernetes deployments, working collaboratively with engineering teams as needed. REST APIs: Assist customers in understanding, integrating, and troubleshooting REST API … applications. Familiarity with ticketing systems and workflows (EG: hubspot) Intermediate Linux and windows knowledge, with the ability to navigate, troubleshoot and perform basic system operations. Entry-level experience with OpenStack and Kubernetes management. Technical Competence: Ability to interpret logs and debug issues via command-line tools and scripts alongside other troubleshooting methods. GPU: understanding of utilisation and troubleshooting methods for More ❯