17 of 17 Openreach Jobs in England

London, United Kingdom Customer Experience Transformation Director Contract type: Fixed-term (12 Months) Location: London; UK-wide ravel required to engage stakeholders & teams. Closing Date: Friday 19th September About Openreach Openreach is dedicated to building the UK's future digital infrastructure, connecting people, businesses, and communities. Join us as we embark on this exciting transformation journey, redefining what … role on a 12-month fixed-term contract, tasked with spearheading our customer experience transformation agenda. Role Summary: The Director of Customer Experience Transformation will be responsible for guiding Openreach through an ambitious, structured journey to redefine how we serve our diverse customer base. This is a newly created role, reflecting our commitment to placing customer experience at the … in large organisations, with a particular focus on delivering tangible, lasting improvements to customer outcomes. Key Responsibilities: Strategic Leadership: Shape, communicate, and drive the customer experience transformation strategy across Openreach, ensuring alignment with corporate objectives and stakeholder expectations. Stakeholder Engagement: Build and nurture relationships with key internal and external stakeholders, including retailers, operational teams, technology partners, and regulators, ensuring More ❯

youll bring: Youll have experience with mission-critical, Black-Start compliant, low latency networks using SDH/PDH, MPLS/IP, fibre, microwave radio, and leased line products (e.g., Openreach EAD, OSA). Youll understand Layer 2 & 3 networks, WAN, LAN, and services design. Knowledge of fibre systems, electrical utility fibre deployment, and telecoms installation in substations is key. More ❯

of Connectivity Are you a detail-driven organiser with a knack for keeping projects on track? MJ Quinn is looking for a proactive Planner to support our partnership with Openreach, the UK's largest fibre broadband network. You'll play a key role in expanding broadband access to thousands of homes by scheduling and coordinating essential infrastructure works. About More ❯

licence (or equivalent in your region). Excellent communication and customer service skills. Essential tickets: SA002 K008 N23 or N27 & N28 SA020 N29 (Flex with this one) UKATA OR OPENREACH ASBESTOS AWARENESS Personal Attributes Professional, reliable, and safety-conscious. Customer-first mindset, with the ability to communicate technical issues clearly. Flexible approach to working hours and willingness to travel. More ❯

Telecoms Network Build, Customer Installation/Maintenance Experience. - PIA Accreditations SA001, SA002, S5, S006, Desirable S7, S8, S009, N23 - A good working knowledge of PIA standards and working in Openreach infrastructure. - Attention to detail. - Experience of managing contracted engineering works. - Fibre Optics Splicing & OTDR testing experience. - An understanding of method statements and risk assessments. - Valid NRSWA Streetworks O1, S1 More ❯

was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next More ❯

and Ireland. Smart City are currently looking to recruit a Telecommunications Trainer to work on our clients Telecom Contract in the Risby region, with our clients continuing to support Openreach with their implementation of a full fibre network through large scale roll outs of network build and maintenance activities including Next Generation Access technology, G.Fast, Fibre to the Cabinet More ❯

quickly learn) civils and fibre network planning and design for UK deployment Knowledge of FTTH/P network architecture, components and usage Understanding of architectures and components Understanding of Openreach's PIA product and it's applied usage Working knowledge of APX, DPComm or similar infrastructure-specific GIS packages Personal Attributes Strong track record in delivering results in a More ❯

deployments. • Experience in civils and fibre network planning (or ability to learn quickly). • Strong analytical and troubleshooting skills. Desirable • Knowledge of FTTH/P network architecture. • Experience with Openreach PIA or similar. • Familiarity with GIS tools such as APX, DPComm, or equivalent. About You • Excellent communicator with the ability to influence and collaborate across teams. • Detail-driven with More ❯

life changes, SNN validation, Wayleaves, IT System and written updates, resolving on the day issues including complex build solutions and able to survey network extensions where trained, including accessing Openreach PIA Network. Stakeholder - Liaise with the public, dealing with any issues that the network construction activities may have caused, coach and support the build partner ensuring any blockers to … knowledge of fibre networks Trained to access chambers 3-5 years' experience in telecommunications infrastructure delivery. (desirable) Qualifications: Relevant technical qualifications in fibre optics or telecommunications. Relevant BT/Openreach PIA accreditation. Valid driving license. NRSWA accredited. First Aid trained. (desirable) 5 x GCSE (if applicable. (desirable) Circumstances: Core working hours will be 7.5 hours between the hours of More ❯

Field Compliance Supervisor - London (Inner M25 region) - Field based role - Openreach Networks Telent are now looking for a Field Compliance Supervisor to join the Network Services Infrastructure team. This opportunity as Field Compliance Supervisor will see you working on the OSA (Openreach Services Agreement) framework contract, with a particular focus within the London region - Inner M25. You must … safety by ensuring all activities follow safe working practices and are supported by the correct documentation. Monitor suppliers to maintain a 'right first time' quality culture, ensuring compliance with Openreach installation standards. Build effective relationships with suppliers and local Highways Authorities, ensuring high levels of street works compliance and reinstatement quality. Resolve local access issues with the public and More ❯

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being More ❯

# Specialist User Researcher (Openreach Design Practice)Job Req ID: 47401Posting Date: 6 Sept 2025Function: DesignUnit: DigitalLocation: Belfast N.I, United KingdomSalary: Competitive, with great BT benefits! Hybrid 3 days a week together out of our Belfast, London, or Ipswich Digital hubs (flexible 2 days remote wherever). Openreach Limited is a wholly owned subsidiary of BT Group. We … sell phone and broadband services to these households and businesses. Why this job matters We're on an exciting journey to embed user-centred design at the heart of Openreach Technology. As a relatively new function, our User Experience team is playing a pivotal role in shifting the organisation from business-led to user-led design practices. This is … identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. About Openreach We employ more than 35,091 people who install, support and maintain the wiring, fibres and connections which link tens of millions of homes and businesses in the UK More ❯

department Keep accurate daily records of works planned and issues encountered, updating SOLO Notes & Project tracker notes. Ensure all Job Pack Supporting Documents including 'Box to Box' Diagrams and Openreach A537 forms are completed accurately and to specification. Ensure that all Traffic Management/TTRO requirements are met and recorded. Set Estimate Required By Dates in line with delivery … Meetings with client and other relevant stakeholders Compare Build Packs to Survey expectation Check Quality of Surveys (% of total)/Walk PON Routes Key Requirements: Demonstrable understanding of the Openreach external network. Extensive Knowledge of Building a PON Telecoms Network - preferably on the Openreach Network - Fibre Cities. Preferable experience of SOLO/Connect/CT Mobile IOSH Managing More ❯

department Keep accurate daily records of works planned and issues encountered, updating SOLO Notes & Project tracker notes. Ensure all Job Pack Supporting Documents including 'Box to Box' Diagrams and Openreach A537 forms are completed accurately and to specification. Ensure that all Traffic Management/TTRO requirements are met and recorded. Set Estimate Required By Dates in line with delivery … Meetings with client and other relevant stakeholders Compare Build Packs to Survey expectation Check Quality of Surveys (% of total)/Walk PON Routes Key Requirements: Demonstrable understanding of the Openreach external network. Extensive Knowledge of Building a PON Telecoms Network - preferably on the Openreach Network - Fibre Cities. Preferable experience of SOLO/Connect/CT Mobile IOSH Managing More ❯

department Keep accurate daily records of works planned and issues encountered, updating SOLO Notes & Project tracker notes. Ensure all Job Pack Supporting Documents including 'Box to Box' Diagrams and Openreach A537 forms are completed accurately and to specification. Ensure that all Traffic Management/TTRO requirements are met and recorded. Set Estimate Required By Dates in line with delivery … Meetings with client and other relevant stakeholders Compare Build Packs to Survey expectation Check Quality of Surveys (% of total)/Walk PON Routes Key Requirements: Demonstrable understanding of the Openreach external network. Extensive Knowledge of Building a PON Telecoms Network - preferably on the Openreach Network - Fibre Cities. Preferable experience of SOLO/Connect/CT Mobile IOSH Managing More ❯

/improvement actions raised against works * Auditing cabling and jointing works on completion Telecoms Supervisor Requirements: * As a Telecoms Supervisor, you should ideally be experienced in supervising PIA/Openreach telecoms network build or be a proven Cabler/Splicer looking to take the next step on the ladder * Excellent knowledge of fibre, splicing and jointing on PIA/… Openreach network build * Ideally qualified with NRSWA accreditation * Splicers & Telecoms Auditors with network build experience will be considered * #telecomssupervisor #utilities #streetwork #NRSWA #excavation #jointing #fibre #splicing #splice #flex #connections #manmanagement #cabinet #chamber #overhead #pole #telecom #FTTP #FTTC #FTTP #FTTX #blownfibre #duct #desilt #blockage #subduct #microduct #excavation #network #networkbuild #supervisor #sitemanager By applying for this position, you are agreeing for More ❯