3 of 3 Operational Stability Jobs in Berkshire

engagement and account growth with key UK clients, as the anchor account and other major enterprise clients. This role requires balancing delivery excellence with proactive client partnership, ensuring both operational stability and long-term growth. The leader will act as the senior face of delivery on the ground in the UK, providing governance, escalation management, and strategic input. … problem-solving and communication skills. Strong commercial acumen with ability to identify growth opportunities and align delivery with business outcomes. Excellent interpersonal and leadership skills, with ability to balance operational focus and strategic vision. Compensation & Benefits Competitive base salary & Bonus. Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first More ❯

Designer – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations Service Designer to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance, meeting key readiness … service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and compliance standards. Align with the company’s … operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi-supplier managed service environments . Ability to work collaboratively More ❯

Designer – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations Service Designer to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance, meeting key readiness … service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and compliance standards. Align with the company’s … operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi-supplier managed service environments . Ability to work collaboratively More ❯