Service Delivery Manager
Oxford, Oxfordshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Reed
to deliver applications that align with agreed target architecture and standards. Transition new applications/products from Strategic Programme/Project phase into Value Stream, ensuring smooth transitions with operational teams. Work closely with the Change Management Team and Change Approval Board to ensure deployments are communicated effectively and follow correct procedures. Succeeding in the role: Meeting KPIs that … enable application portfolio management and prioritisation (convergence, new, phase out). Providing accurate estimates for the development of new enhancements. Defining and improving engineering quality metrics, including defect levels, operational stability, security, and performance. Effectively collaborating to implement solutions that match the required architecture, design, and development standards as set by the architecture team. Ensuring a smooth transition … initiatives with strong delegation and empowerment skills. Solutions-focused with a clear sight of longer-term strategy to drive short-term outcomes. Strong understanding of technology delivery methodologies and operational outcomes. Innovative thinker with creative problem-solving skills, capable of resolving complex service issues. Comfortable with strategic customer engagement and expert at determining actual needs. Any previous experience working More ❯
Employment Type: Full-Time
Salary: £75,000 - £90,000 per annum, Inc benefits
Posted: