IT Operations & 3rd party Support Analyst
- Hiring Organisation
- KYOCERA Document Solutions UK
- Location
- Reading, England, United Kingdom
Operations & 3rd Party Support Analyst – ICT Services About the Role We are looking for a highly organised and proactive IT Operations & 3rd Party Support Analyst to join our ICT Services team. This role is central to the smooth running of our Service Desk, acting … support environment, enjoy problem‐solving, and want to contribute to service improvement, this could be the perfect role for you. Key Responsibilities Oversee daily operations across Level 1 and Break Fix teams, supporting the Service Desk Team Leader. Take ownership of ticket queues, ensuring SLA adherence and timely progression. ...