Product & Voice Operations Team Leader
- Location
- Glasgow, Scotland, United Kingdom
What is the role responsible for? Reporting to the Product & Voice Operations Manager, the Product & Voice Operations Team Leader provides leadership and oversight to a team of 6 Engineers, ensuring the stability, performance and effective operation of Gamma's Voice Network … engagement. The role combines strong technical expertise with hands-on people leadership, providing guidance, coaching and support to the team. The Team Leader plays a key role in identifying risks and improvement opportunities, ensuring potential issues are addressed swiftly, and enhancements are built into everyday working practices. ...