Senior Service Engineer
- Location
- Glasgow, Scotland, United Kingdom
raising awareness of the risks. To be successful as a Senior Service Engineer, you should have experience with: Relational Databases, particularly MSSQL/Oracle (with exposure to writing queries, tuning concepts, stored procedures) and Unix Shell/Python script. Cloud technologies, AWS, OpenShift/APIs. Monitoring & Observability tools - ITRS … base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware ...