Service Desk Manager
- Hiring Organisation
- HP4 Recruitment Ltd
- Location
- Egham, Surrey, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £55,000
aligned service delivery Support mobilisation of new contracts and operational change initiatives Ensure compliance with Fire & Security industry standards and regulations Service Desk Manager Skills & Experience Required Previous experience within a Fire & Security, Facilities Management, or Service-led environment Strong leadership and team management experience Experience managing dispatch, planning … customer service, or operational support functions Understanding of service delivery KPIs, SLAs, WIP management, and contract administration Excellent organisational and communication skills Ability to manage multiple priorities within a fast-paced environment Strong problem-solving and customer management abilities Proficient with service management systems and operational reporting tools ...