Senior Service Desk Analyst
Lake View, Cwmbran, United Kingdom
Aneurin Bevan University Health Board
the Service Desk team, the postholder will be at the forefront of digital support within the health board. The post will enable you to refine troubleshooting, mentoring and training skills whilst also continually improving the service by building on the knowledge base and suggesting improvements to processes, allowing our clinical colleagues to focus on delivering excellent patient care. Main … quality, customer-focused support in line with agreed service levels and the ABUHB Digital Strategy.In addition, the post holder will actively support and mentor junior team members to foster skills development and service improvement. About us Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional … quality, customer-focused support in line with agreed service levels and the ABUHB Digital Strategy.In addition, the post holder will actively support and mentor junior team members to foster skills development and service improvement. Person Specification Qualifications and Knowledge Essential Degree in IT or related field or equivalent experience Understanding of Windows environments, Microsoft 365, Active Directory, network basics More ❯
Employment Type: Permanent
Salary: £31516.00 - £38364.00 a year
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