solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands: Zyxel, TP-Link) VoIP and UC Solutions Supplying SIP phones, IP PBX systems (both on-premise and cloud), and necessary gateway technologies. (Brands: Yealink, Yeastar & Snom) Enterprise-Grade Networking Providing a full suite of Switching, Routing, and More ❯
Industry experience including understanding of the contact centre business, as well as general market and business trends. Understanding of networking technologies and telecommunications architecture (PBX, Carriers, VoIP). Demonstrated ability to work independently as part of a larger team. Ability to excel in a fast-paced, agile environment with assertiveness More ❯
support tickets from employees Learn about system administration across a number of business systems such as Office 365, JIRA, Slack and a hosted IP PBX system Learn about computer networking and firewalls Develop excellent customer service skills Work on ad-hoc business system focused projects to learn about project management More ❯
