4 of 4 PBX Jobs in the West Midlands

knowledge of Windows 10/11, Office 365, Azure AD and Intune Proficient in Active Directory administration and troubleshooting Good understanding of virtualisation technologies (VMware, Hyper-V) Familiarity with PBX systems, firewalls, routers and switches Experience with backup solutions and data recovery practices Excellent communication skills and confidence in supporting a variety of end users 2nd Line Support Engineer | Permanent More ❯

Key responsibilities for the Telephony Engineer will include: • Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions. • Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. • Experience of administering, monitoring and troubleshooting Voice technologies and platforms. • Change management and risk assessment … Engineer:- • At least 5 years' experience working in one or multiple IT areas. • Degree in IT or appropriate discipline(s) - desired but not essential. • Experience in managing or supporting PBX migrations • Strong knowledge of video & voice technology. • Strong knowledge of Unify Hipath systems and services. • Strong knowledge of Cisco UCM • Experience of using tools such as Wireshark and other troubleshooting More ❯

Key responsibilities for the Telephony Engineer will include: Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions. Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. Experience of administering, monitoring and troubleshooting Voice technologies and platforms. Change management and risk assessment … Engineer:- At least 5 years experience working in one or multiple IT areas. Degree in IT or appropriate discipline(s) desired but not essential. Experience in managing or supporting PBX migrations Strong knowledge of video & voice technology. Strong knowledge of Unify Hipath systems and services. Strong knowledge of Cisco UCM Experience of using tools such as Wireshark and other troubleshooting More ❯

Key responsibilities for the Telephony Engineer will include: •Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions.•Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications.•Experience of administering, monitoring and troubleshooting Voice technologies and platforms.•Change management and risk assessment … Engineer:- •At least 5 years’ experience working in one or multiple IT areas.•Degree in IT or appropriate discipline(s) – desired but not essential.•Experience in managing or supporting PBX migrations•Strong knowledge of video & voice technology.•Strong knowledge of Unify Hipath systems and services.•Strong knowledge of Cisco UCM•Experience of using tools such as Wireshark and other troubleshooting More ❯