Stevenage, Hertfordshire, South East, United Kingdom
Deerfoot Recruitment Solutions
projects and hardware/application requests Lead a small team and ensure operational continuity Requirements: 5+ years of hands-on experience with VoIP systems, PBX and Unified Communications platforms like Cisco. Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx), Webex, and Cisco video conferencing. Knowledge More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Anson Mccade
contribution Flexi-time - Modern company culture First class career progression and skill up ops Plus more What do I need Experience with Voip systems, PBX and Unified Communications preferably Cisco Strong knowledge of SIP and other protocols - Ability to diagnose and improve call quality and connectivity issues Good networking foundation More ❯
Industry experience including understanding of the contact centre business, as well as general market and business trends. Understanding of networking technologies and telecommunications architecture (PBX, Carriers, VoIP). Demonstrated ability to work independently as part of a larger team. Ability to excel in a fast-paced, agile environment with assertiveness More ❯
support tickets from employees Learn about system administration across a number of business systems such as Office 365, JIRA, Slack and a hosted IP PBX system Learn about computer networking and firewalls Develop excellent customer service skills Work on ad-hoc business system focused projects to learn about project management More ❯
and Genesys cloud platform. Knowledge of Avaya handsets and Alvaria softphone. Experience with PCI compliant telephony solutions. Familiarity with Ribbon Sonus SBC and Asterisk PBX technologies. Desirable: Experience with LAN/WAN technologies, Cisco, Palo Alto. Knowledge of TOGAF architecture framework. Azure experience. Technical support experience in the financial services More ❯