5 of 5 PBX Jobs in the West Midlands

issues for VIP clients and exciting project work. Technical Skills Microsoft Windows 11 Active Directory & Microsoft Entra ID Microsoft 365 applications (including Teams) Microsoft InTune/Endpoint Manager Cloud PBX (e.g., Ring Central, 3CX, 8x8, Cisco) Deployment Services (SCCM, WDS, WSUS) IPv4 Networks (DHCP, DNS, S/FTP, SMTP, NTP, VLANs) Audio Visual Equipment (DSP, DANTE, Room Systems, Projectors) Mac More ❯

software, telecommunications or in call/contact centre technology. Sound technical knowledge of TCP/IP networking and VoIP technology. A strong foundation in network topology and telecommunications architecture (PBX, Carriers and VoIP) Demonstrated technical problem solving proficiency Software and/or Telephony. Excellent analytical and advanced troubleshooting skills with end-users/customers Excellent customer service and communication skills More ❯

Key responsibilities for the Telephony Engineer will include: • Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions. • Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. • Experience of administering, monitoring and troubleshooting Voice technologies and platforms. • Change management and risk assessment … Engineer:- • At least 5 years' experience working in one or multiple IT areas. • Degree in IT or appropriate discipline(s) - desired but not essential. • Experience in managing or supporting PBX migrations • Strong knowledge of video & voice technology. • Strong knowledge of Unify Hipath systems and services. • Strong knowledge of Cisco UCM • Experience of using tools such as Wireshark and other troubleshooting More ❯

Key responsibilities for the Telephony Engineer will include: Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions. Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. Experience of administering, monitoring and troubleshooting Voice technologies and platforms. Change management and risk assessment … Engineer:- At least 5 years experience working in one or multiple IT areas. Degree in IT or appropriate discipline(s) desired but not essential. Experience in managing or supporting PBX migrations Strong knowledge of video & voice technology. Strong knowledge of Unify Hipath systems and services. Strong knowledge of Cisco UCM Experience of using tools such as Wireshark and other troubleshooting More ❯

Key responsibilities for the Telephony Engineer will include: •Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions.•Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications.•Experience of administering, monitoring and troubleshooting Voice technologies and platforms.•Change management and risk assessment … Engineer:- •At least 5 years’ experience working in one or multiple IT areas.•Degree in IT or appropriate discipline(s) – desired but not essential.•Experience in managing or supporting PBX migrations•Strong knowledge of video & voice technology.•Strong knowledge of Unify Hipath systems and services.•Strong knowledge of Cisco UCM•Experience of using tools such as Wireshark and other troubleshooting More ❯