Service Level & Continual Improvement Manager
- Location
- Farnborough, England, United Kingdom
gains in service quality, customer experience, operational efficiency and cost.Promote structured improvement methods aligned with ITIL 4, including root cause analysis, Plan-Do-Check-Act (PDCA) and Lean.Stakeholder Management, Risk & ComplianceBuild effective relationships with customers, business stakeholders, service owners, operational teams, commercial functions and suppliers.Influence stakeholders ...