2 of 2 PSTN Jobs in the UK excluding London

andmaintainMicrosoftTeamsTelephonysolutions,includingDirectRouting,CallingPlans,andvoicepolicies. Administeruseraccounts,phonenumbers,callqueues,andautoattendantswithintheTeamsAdminCentre. Monitorsystemperformanceandtroubleshoottelephony-relatedissuestoensurehighavailabilityandcallquality. CollaboratewithITandbusinessstakeholderstounderstandtelephonyrequirementsandimplementeffectivesolutions. StayuptodatewithMicrosoftTeamsupdatesandbestpractices,andprovidetrainingandsupporttoendusersasneeded. Documentconfigurationchanges,procedures,andsupportmaterials. EssentialSkills&ExperienceMicrosoftTeamsTelephonyAdministrator ProvenexperienceadministeringMicrosoftTeamsandTeamsTelephonyenvironments. StrongknowledgeofMicrosoft365,TeamsAdminCentre,andtelephonyconcepts(SIP,SBC,PSTN,DirectRouting). Hands-onexperiencewithPowerShellscriptingforautomationandconfigurationtasks. Excellenttroubleshootingandproblem-solvingabilities. Strongcommunicationskillsandacollaborativeapproachtoworkingwithcross-functionalteams. DesirableQualificationsMicrosoftTeamsTelephonyAdministrator RelevantMicrosoftcertifications(e.g.,MS-700,TeamsVoiceEngineerAssociate). ExperienceintegratingTeamsTelephonywithothercommunicationplatforms. Knowledgeofcompliance,security,andregulatoryrequirementsrelatedtotelephonysystems. ...

resolve issues and maintain service availability. Undertake regular site visits, including visiting single and multiple locations in a day. Support the transition from legacy PSTN to IP-based telephony services. Required Skills & Qualifications: Experience working with Cisco network hardware , including deployment and configuration. Proficiency in using Cisco Catalyst Centre … including deployment and configuration. Skilled in performing firmware upgrades and patching across Cisco and Meraki environments. Knowledge and experience of IP telephony and legacy PSTN systems. Strong troubleshooting skills, including fault diagnostics and resolution. Ability to manage and prioritise workload effectively. Ability to work independently and as part ...