Apple Systems Engineer - Helpdesk
- Location
- Hemel Hempstead, England, United Kingdom
Engineer will be responsible for; Tier 2+ remote desktop support for OSX, iOS and Jamf Pro Issue resolution Maintenance and automation of software for patch management Basic network troubleshooting and diagnostics MDM (Jamf) solution maintenance Solutions documentation ISO procedure documentation Ability to communicate technical concepts to a nontechnical … certification of any of the following: Jamf Certified Jamf Pro CCA or 300 Jamf Protect or 270 or above Knowledge of modern Jamf management including Blueprints & SSO Apple School Manager Apple Business Entra ID Jamf Connect PSSO Jamf Protect Jamf Security Cloud A sneak peek at some ...