the ability to positively influence those affected by the change in solution and highlight benefits of the change. Previous experience of working with Digital Adoption Platforms (Apty, Whatfix, WalkMe, Pendo) is essential, as this role will involve designing and authoring content on my clients DAP such as walkthroughs and smart tips in order to support the move to Conga CPQ. More ❯
Hillingdon, England, United Kingdom Hybrid / WFH Options
P. Moe Talent Collective
technical teams and keeping everyone informed. Monitor live systems through alerts and dashboards to identify and resolve issues before they impact users. Support integrations across platforms such as Salesforce, Pendo, Vonage, GoCardless, and Stripe, ensuring smooth data flow and service reliability. Keep support documentation and playbooks updated, documenting recurring issues to streamline future resolutions. Assist in release readiness, share knowledge More ❯
problem solving and analytical skills - continuously thinking "How can I make this better? How can we improve this?" Strategic, proactive mindset and executional excellence Experience with tools like Salesforce, Pendo, or a Customer Success tool Travel Experience and expectations to go in market 25% of the time Customer Experience mindse t What's In It For You? At Relo Metrics More ❯
to empathise with users and communicate product value clearly. Strong project management and organisational skills, managing multiple campaigns simultaneously. Proficient in using marketing tools such as HubSpot, Google Analytics, Pendo, or similar. Excellent copywriting and communication skills, able to translate technical features into engaging, user-friendly messages. Analytical ability to interpret campaign data and refine strategies based on results. Creative … across various platforms. Familiarity with Adobe Express or other design tools to create campaign visuals. Desirable Experience using tools such as Microsoft Office, Asana, Slack, Zendesk, HubSpot, Miro, Tableau, Pendo, or Confluence. Previous experience organising webinars or virtual events as part of customer engagement initiatives. Don't meet all the requirements? We encourage you to apply even if you don More ❯
