Planning Performance and Process Analyst
- Hiring Organisation
- Citizen Housing
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
This role, within our Maintenance Operations directorate and reporting to the Operations Manager (Planning, Performance & Process), is central to enhancing the repairs and maintenance service for our customers. The post holder will interrogate systems and analyse large data sets to identify opportunities for service improvement, lead process reviews … redesign, and work collaboratively with operational teams to ensure repairs are delivered efficiently and effectively. By using insights to drive a performance-focused culture, the role will help shape innovative solutions that improve the customer experience and service outcomes. Position: Planning Performance and Process Analyst Salary ...