Service Desk Manager
Bracknell, Berkshire, England
InfraView
positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are you an operational and performance-driven individual who can ensure first-class customer service? Working for a forward-thinking MSP who are boasting growth year on year. Looking for … a Service Desk Manager who can improve the operational performance of a team of up to 7 Line Engineers. The Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Service … rota system Excel Proficient Key Responsibilities: Leadership and Management Lead a team of service Desk engineers to deliver a strong customer experience Conduct regular performance reviews Able and experienced in motivating and managing teams effectively. Foster a positive and collaborative work environment Work with other areas of the business More ❯
Employment Type: Permanent
Salary: £40,000 - £45,000
Posted: