Lead Service Manager
Twickenham, England, United Kingdom
Advanced Resource Managers
We are working with a market leading global supplier of communication and information systems for control centres with safety-critical tasks. The listed family-run company develops and markets its control centre solutions, in the Public Safety & Transport segment (police, fire brigades, emergency rescue services) as well as the Maritime … domain. The role of the Lead Service Manager is all about providing exceptional support to UK-based customers, and your team is responsible for supporting their customers continuously to ensure high levels of customer satisfaction, together with ensuring the technical stability of their systems. You will work closely with the … Service, Project and Engineering teams both in the UK and in the international Headquarters. Day-to-day duties Leading & owning successful UK PS & Mar Service delivery, reporting to the UK Head of PS, manage day to day ensuring customer expectations and SLA’s are achieved and exceeded, and we grow More ❯
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