Head of Digital Operations
Watford, Hertfordshire, United Kingdom
ENGINEERINGUK
strengths and limitations. You will always place customer needs at the heart of the software development process. Role Responsibilities: Develop and execute our digital platform strategy, contributing to the Technology function's overall strategy. Own our services, supporting, monitoring, and addressing technical issues and incidents around the clock. Manage … support and maintenance, and publish all content on Web and App, including bespoke pages and campaigns (excluding content creation). Develop and embed digital platform measurements and tools, using data and analytics to monitor and implement strategies. Support the digital insights and product team with data-led approaches to … enhance features. Collaborate with senior leaders to build key measurement features for performance and customer journey tracking. Build a high-caliber Operations and Digital platform team to operate and run the brand's technology platforms. Manage online operations, including back-office processes, ensuring optimal customer experience, compliance, and participant More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: