Unified Communications Analyst Key Responsibilities: - Deliver an excellent experience to users of the firm's AV and video conferencing technologies. This includes meeting room technologies including hardware (screens, audio, Polycom components) and software (Teams, Zoom, Web-ex, and others) - Provide assistance or training to users and enhance the knowledge of our global Video Conferencing Advocates to ensure the smooth operation More ❯
Familiar with Active Directory, Intune, SCCM, and Exchange Online. Knowledge of networking (LAN, Wi-Fi, VPN, Cisco Meraki). Experience in supporting AV/VC systems (Teams Rooms, Crestron, Polycom). Understanding of AWS/Azure desktop virtualization. Soft Skills Excellent communication and customer engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong More ❯
Familiar with Active Directory, Intune, SCCM, and Exchange Online. Knowledge of networking (LAN, Wi-Fi, VPN, Cisco Meraki). Experience in supporting AV/VC systems (Teams Rooms, Crestron, Polycom). Understanding of AWS/Azure desktop virtualization. Soft Skills Excellent communication and customer engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong More ❯
licence and willingness to travel across client sites. Technologies: Control & Signal Management: Extron, Crestron, AMX, Kramer, Atlona Video Conferencing & Collaboration: Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, Poly/Polycom, Barco ClickShare Audio Systems: QSC (Q-SYS), Shure, Sennheiser, Dante Displays & Projection: Samsung, LG, Sony, NEC, SMART Technologies. AV over IP & Streaming: Crestron NVX, Extron NAV, Kramer KDS, SDVoE, NDI More ❯
Unified Communications Analyst Key Responsibilities: - Deliver an excellent experience to users of the firm's AV and video conferencing technologies. This includes meeting room technologies including hardware (screens, audio, Polycom components) and software (Teams, Zoom, Web-ex, and others) - Provide assistance or training to users and enhance the knowledge of our global Video Conferencing Advocates to ensure the smooth operation More ❯
Biamp, Shure, and Poly sound structure) Projection and Display Devices (Maintenance) Custom Control Systems (AMX/Crestron/Extron/SY) Audio and Video Conferencing (Cisco/Lifesize/Polycom/Zoom/Microsoft Teams) Microsoft Hub Digital Signage Systems (Scala/OneLAN/Brightsign) Video Wall Display Systems (Datapath/Dexon) IPTV (Exterity/Tripleplay) Live Event Work (VC More ❯
standards to the highest specification within a Corporate Head Office Building. Excellent computer skills and the ability to learn new software and systems. Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite Live experience of digital More ❯
E14, Coalmakers Wharf, Greater London, United Kingdom
proAV Limited
standards to the highest specification within a Corporate Head Office Building. Excellent computer skills and the ability to learn new software and systems. Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite Live experience of digital More ❯
daily Support hybrid and in-person meetings across platforms including Zoom and Microsoft Teams Troubleshoot and maintain AV hardware such as displays, microphones, DSPs, and control systems (Crestron, Extron, Polycom, Q-SYS) Collaborate with IT, Facilities, and Events teams to plan and deliver corporate events Assist with AV installations, upgrades, and integrations in partnership with engineering teams and vendors Maintain More ❯
management and release planning for Genesys Cloud updates. Ensure compliance with SLAs and provide timely resolution of incidents and service requests. Configure and tro ubleshoot: SIP, WebRTC protocols and Polycom handsets, Email routing via SMTP, SSO/AD integrations and Automated Bots, Chat, SMS, Facebook, WhatsApp integrations Work with external support/deployment teams on overall solution and installation Write … supporting Agentic AI integrations with Genesys Cloud Experience with applications leveraging APIs, JSON or JavaScript Knowledge of SIP Protocol implementation and support Knowledge of Genesys Cloud Edges, IP telephones (Polycom, etc.) Experience in supporting and/or configuring SBCs (Audiocodes, Cisco Cube, Ribbon, etc.) Experience in supporting and/or configuring network equipment and Firewalls Experience with support and/ More ❯
