D365 Contact Center Ops Consultant
- Hiring Organisation
- Experis
- Location
- Chesterfield, Derbyshire, UK
- Employment Type
- Full-time
Teams Telephony across the Dynamics 365 ecosystem. Partner with business stakeholders to understand needs and turn them into scalable, intuitive solutions. Support cross-platform integrations and ensure alignment with security, governance, and best practices. Deliver workshops, training, and user adoption sessions. Provide expert post-implementation support and help … Email, and ACS channels. Proven background integrating Teams Telephony with D365. Familiarity with telephony technologies and call centre systems. Good understanding of the Power Platform (Power Apps, Power Automate). Excellent communication and stakeholder engagement skills. Strong documentation and functional design capability. ...