Strong communication skills in both spoken and written English are essential for helpdesk phone support and customer-facing communication. Desirable Skills (Nice to Have): Basic scripting abilities, particularly with PowerShell or batch files. Experience configuring and troubleshooting firewalls, ADSL routers, and VPN clients. Completion of at least one Microsoft certification exam. Familiarity with Apple Mac systems. Knowledge of virtualization More ❯
london (brentford), south east england, united kingdom
Branch Tech
Strong communication skills in both spoken and written English are essential for helpdesk phone support and customer-facing communication. Desirable Skills (Nice to Have): Basic scripting abilities, particularly with PowerShell or batch files. Experience configuring and troubleshooting firewalls, ADSL routers, and VPN clients. Completion of at least one Microsoft certification exam. Familiarity with Apple Mac systems. Knowledge of virtualization More ❯
Competencies Strong knowledge of network security (TCP/IP, VPNs, DNS, firewalls). Experience with SIEM tools (e.g., Splunk, Sentinel, QRadar) and EDR platforms. Familiarity with scripting or automation (PowerShell, Python, Bash). Understanding of secure cloud architecture and Zero Trust principles. Ability to analyze complex technical issues and communicate clearly to technical and non-technical audiences. More ❯
