for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactivemaintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven … Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical experience in video conferencing, AV setups, telephone systems, Teams meeting rooms and preventative maintenance Experience of Incident and problem management from initiation through to closure Ability to create clear, concise, and user-friendly Knowledge Articles and Standard Operating Procedures (SOPs), ensuring documentation is … required to work an out of hours shift on a 1 week in 3 rota basis. This will be to You may be required to assist with critical system maintenance and updates that need to be performed outside of normal working hours to minimise disruption to business operations. assist in the systems maintenance tasks that cannot be performed More ❯
leverage cross-industry trends in new and emerging technologies such as artificial intelligence, machine learning and data science to apply in the context of accountancy and professional services. Provide proactivemaintenance on support issues to ensure excellent client service. Collaborate with cross-functional teams to define, design and ship new features. Mentor and guide junior and mid-level More ❯
Service Delivery Manager within Managed Services, the Networking Field/Onsite Engineer provides 2nd and 3rd line onsite support across network, server, and end-user platforms. The role includes proactivemaintenance, system administration, technical changes, and small works implementation. Operating across the property management sector, the engineer supports prestigious clients and ensures best practice standards in all engineering More ❯
Job Title: Telecommunications Installation & Maintenance Engineer (London) Location: London/Field-based (UK travel required) Salary: £35k base salary plus use of a company vehicle and fuel card Role Overview We are seeking a skilled and proactive Installation & Maintenance Engineer. The successful candidate will be responsible for the installation, configuration, and ongoing support of hosted and on More ❯
Employment Type: Permanent
Salary: £35000/annum Plus company vehicle & Fuel Card
practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts More ❯
remote support, access, and management software that allows organisations to efficiently manage and troubleshoot systems from anywhere. The software's key features include real-time problem detection, automation of maintenance tasks, and secure remote access and advanced authentication without requiring a VPN or network changes. The system integrates scripting and remote monitoring, which ensures smooth operations and proactive system maintenance for businesses and IT professionals. Our clients are now offering the business for sale to facilitate further growth under the impetus of new ownership. Offers invited. Highlights Benefits from circa 4,000 active servers, with an estimated 1.25 million installed remote access services. Has generated 1,360 sales in the past year, with 14% being new More ❯
practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts More ❯