Cloud Support Engineer - 3rd Line
Kingston Upon Thames, Surrey, South East, United Kingdom
Proactive Appointments Limited
line support engineer for escalated issues, resolving complex technical problems. Investigate and resolve issues related to application functionality, data discrepancies, and cloud infrastructure . Proactive Monitoring Continuously monitor cloud resources ( CPU, memory, storage ) to identify potential issues before they impact customers. Implement alerts and dashboards to track system … Essential skills : Proven experience in a third-line support or similar role, managing and troubleshooting cloud-hosted solutions. Strong knowledge of Microsoft Azure , including monitoring tools, resource management, and cost optimisation. Advanced SQL skills for writing, debugging, and optimising queries. Proficiency with C# for troubleshooting application code, debugging issues … and working with developers. Solid understanding of application troubleshooting , including database and infrastructure-related issues. Familiarity with monitoring tools such as Azure Monitor and Application Insights. Experience supporting a B2B Azure Cloud environment . Desirable skills: Experience with DevOps tools such as Azure DevOps, CI/CD pipelines, or More ❯
Employment Type: Permanent
Salary: £70,000
Posted: