1 of 1 Proactive Monitoring Jobs in Peterborough

Business Response Analyst - O2 Business

Hiring Organisation
Virgin Media
Location
Peterborough, Cambridgeshire, United Kingdom
Salary
£ 70 K
business solutions.Working within the Centre of Excellence in Peterborough, you'll collaborate with operational, technical and third-party teams to manage incidents, support proactive service monitoring and identify opportunities to improve service performance. This is an exciting opportunity for someone who enjoys solving technical challenges, influencing positive customer … network technologies• Strong networking knowledge with the ability to diagnose complex technical issues• Experience using CLI tools for troubleshooting and fault resolution• Familiarity with monitoring platforms, ticketing systems and ITIL-based service management processes• Excellent communication skills with the ability to engage technical and non-technical stakeholders The other ...