2 of 2 Problem Management Jobs in Farnborough

like a role which enables you to identify and resolve repeat issues to ensure BAE Systems' employees receive an efficient IT service? You will be responsible for governing all problem management delivery, including Command Centre performance, to ensure Problem Management Service Levels and Key Performance Indicators are met. You will be ensuring both proactive and reactive … problems are raised, route cause identified, and process, tooling and technology fixes are successfully implemented. Role Responsibilities: Not limited to Govern the problem management activity for all suppliers Verify and monitor problem management SLAs & KPIs Provide escalation route for failing and poorly trending SLAs & KPIs Govern and manage Proactive and Reactive Problems to prevent or remediate … failures and delays Perform high level analysis of incidents & other data sources to identify areas for focus and potential problem tickets Attend Daily, Weekly and Monthly Service Reviews representing Problem Management Communicate Problem Management performance to the wider organisation Lead detailed SRT calls and actions for high priority problems driving out permanent resolution Maintain process More ❯

trusted by major government agencies, communications providers, and systems integrators globally. Job Description: An experienced Infrastructure Security Engineer is sought for a hands-on role responsible for installation, maintenance, problem management, testing, and documenting the company's portfolio of infrastructure supporting intelligence products. The role focuses on VMware and Windows Server infrastructure and provides opportunities to branch into … for all PCs and Windows Servers in customer environments. Deploy and configure suitable anti-virus solutions for all servers and workstations. Deploy, configure, and maintain Security Information and Event Management (SIEM) solutions. Document and provide knowledge transfer across multiple groups internally and externally. Assist customers with hardware and software upgrades. Act as the interface for New Infrastructure Introduction. Help More ❯