3 of 3 Problem Management Jobs in Hatfield

be in the office at least 2 days a week. Also, there may be requirement to be on customer site. Role Type: Permanent Team/Service Overview The Patch Management service helps customers ensure their End User devices as well as their Servers are patched and security compliant. We achieve this by maintaining the latest patch on monthly/… quarterly bases. Patch Management also provide software deployment to ensure all customer’s core applications are on the latest/supported version. Our goal is to provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by the Release team. Patch … Management is a global service delivered from the UK, India, and South Africa locations. What you’ll do Manage customer’s security patching and Software Deployment requirement according to the agreed contract and SLA 1st point of contact for escalation of Patch related incident and problems Incidents and Problems are owned and managed through to resolution Undertake root cause More ❯

2nd Line Analyst (Patch Management) Location: ? Hatfield/Milton Keynes/Nottingham Hours: ? 37.5 per week Location: Full time on Computacenter site (Milton Keynes, Nottingham or Hatfield) Role Type :? Permanent Life on the team 2nd Line Analyst (Patch Management) Location: ? Hatfield/Milton Keynes/Nottingham Hours: ? 37.5 per week Location: Full time on Computacenter site (Milton Keynes … Nottingham or Hatfield) Role Type :? Permanent Additional comments: Ideally you should already be Security Cleared, if not the ability to undertake vetting. The Patch Management service helps customers ensure their End User devices as well as their Servers are patched and security compliant. We achieve this by maintaining the latest patch level on a monthly/quarterly bases. Patch … Management also provide a software deployment service to ensure all customers core applications are on the latest/supported version. Our goal is to provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by the Release team . Patch Management More ❯

Job-ID: 213801 Contract type: Standard Business Unit: ServiceNow Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It … implement such tools to our customers in a standard and repeatable basis at the required level of quality. What you'll do Perform a complex range of incident/problem management activities to meet business requirements. Deliver fixes for incident-related issues through either configuration or development (codefix). Escalate incidents in line with company processes to ensure … practices. Minimum 3 years of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow platforms with excellent communication skills. Extensive experience in IT Service Management, with a focus on incident management. Experience of working in a SaaS environment. Ability to effectively communicate with all levels of the organisation. Be highly organised, meticulous, structured, and More ❯