1 of 1 Problem Management Jobs in Southampton

Fixed Term Contract - 12-15 Months The IT Operations Manager is responsible for ensuring that users receive excellent IT services and application availability. You will oversee the management and performance of outsourced IT infrastructure and service desk functions. This role is involved in ensuring that the IT services meet business needs, are available and secure. The role will provide … controls to ensure they are consistently followed and standards are maintained The smooth running of the business through stable, well understood and defined tools and systems Event, Incident and Problem Management supporting high availability of services The IT Service Desk, performing first line technical support and desktop management Oversight of vendor services and contracts, where 3rd party … and enjoys the interaction within a team What skills and experience you'll need A working knowledge of ITIL and experience in leading these processes across an organisation Service Management and Vendor Management skills Has experience leading a Service Desk and support teams Strong experience with Microsoft Azure, Exchange Online and Microsoft 365 is required Strong understanding of More ❯