Senior Service Delivery Analyst
Clydebank, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nine Twenty Recruitment
user training and communication related to IT procedures. Mentor junior support analysts when required. Attend meetings on incidents, changes, and project updates. Follow standardised procedures for Incident, Change, and Problem Management. Candidate Requirements: HNC/HND or equivalent relevant experience. Strong background in a fast-paced IT support environment, ideally with remote user support. Excellent problem-solving and More ❯
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