for the role of IT Service Desk Lead will have: Proven experience of leading an IT service desk or technical support team Strong problemsolving and technical expertise in IT systems, networks and troubleshooting including knowledge of ITSM (e.g. Incident, Problem, Change) Experience in Microsoft 365, Windows More ❯
and Juniper routing & switching estate Good level of competency with computer-based systems and ability/willingness to learn new systems Strong analytical, problem-solving, & troubleshooting skills Highly motivated individual, well organised and methodical Ability to produce accurate, high-quality work Ability to communicate effectively with customers and More ❯
Employment Type: Permanent
Salary: £30000 - £36000/annum Plus benefits package
network hardware, specifically routers and switches Prior knowledge and experience of configuring, maintaining, and troubleshooting OSPF and BGP dynamic routing protocols Strong analytical, problem-solving, & troubleshooting skills Highly motivated individual, well organised and methodical Ability to produce accurate, high-quality work Ability to communicate effectively with customers and More ❯
Employment Type: Permanent
Salary: £55000 - £65000/annum Plus benefits package