3 of 3 Problem-Solving Jobs in Lichfield

resolution of incidents and service requests escalated from the first line support team. This role requires a solid understanding of IT systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction. As a 2nd Line IT Support Technician ...

14th July 2026 Start Date Tuesday, 1st September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Initiative Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade ...

enterprise environments Experience conducting site surveys and producing detailed technical documentation Proven ability to work within structured project environments (Agile) Strong troubleshooting and problem-solving skills Comfortable working across different countries, cultures, and time zones Willingness to travel Desirable Knowledge of AutoCAD for infrastructure and cabling documentation Experience ...