protocols, firewalls, and data encryption. Experience with ticketing systems (e.g., ServiceNow, Jira). Familiarity with remote management tools and diagnostic software. Highly developed problem-solving skills and the ability to analyse and resolve complex issues. Strong interpersonal skills with the ability to communicate effectively with technical and non More ❯
a 1st Line or customer support team within an IT environment. A strong understanding of SLA/KPI management and performance analysis. Excellent problem-solving, communication, and interpersonal skills. Experience using helpdesk or ticketing systems. A proactive approach to continuous improvement and service delivery. Ability to coach, develop More ❯
operations, and technical troubleshooting ITILv4 Foundation or equivalent qualification (CompTIA A+, MCP, etc.) Experience in a MSP environment is highly desirable Excellent communication, problem-solving, and team management skills Demonstrated ability to analyse data and implement service improvements Comfortable managing internal and external relationships 5+ years' experience in More ❯
Server, MySQL, Oracle Experience with virtualisation technologies e.g. VMWare, Hyper-V Experience with security firewalls and data encryption Strong communication, stakeholder management and problem-solving skills Benefits: Salary up to £42,000 depending on experience Annual salary reviews 25 days holiday plus bank holidays plus option to buy More ❯
relevant experience is required. Ideally have CNET and PEARSONS (copper and fibre) qualifications ECS, CSCS, or equivalent certification Full UK driving licence. Excellent problem-solving skills and attention to detail. Ability to travel and work flexible hours when required. Benefits: 40hrs per week - Monday - Friday 8am – 4.30pm More ❯
relevant experience is required. Ideally have CNET and PEARSONS (copper and fibre) qualifications ECS, CSCS, or equivalent certification Full UK driving licence. Excellent problem-solving skills and attention to detail. Ability to travel and work flexible hours when required. Benefits: 40hrs per week - Monday - Friday 8am – 4.30pm More ❯
