Head of Customer Transformation
- Hiring Organisation
- SNG (Sovereign Network Group)
- Location
- Basingstoke, Hampshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £78,000 - £90,000 per annum, Inc benefits
stands out from other organisations. This role is responsible for influencing and developing a great customer experience by leading on the design, implementation and architecture of end-to-end omnichannel customer journeys. Based from our offices in Basingstoke , you'll combine home and office working in line with … made. Key Responsibilities include: Leading on the design of the omnichannel approach across the organisation through collaboration with managers, subject matter experts, Solution Architects, Process Managers as well as wider customer teams Acting as project sponsor as part of the transformation programme, being accountable for business case development ...