IT Helpdesk Support
Malton, Yorkshire, United Kingdom
Castle Employment Agency Ltd
Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently managing … service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with IT … to incidents both during and outside of standard business hours. What We're Looking For: A solid foundation in IT with a genuine passion for technology and a continuous improvement mindset. Strong problem-solving abilities, a keen attention to detail, and a professional, methodical approach to work. Excellent communication skills with the ability to manage conflict effectively and a More ❯
Employment Type: Permanent
Salary: GBP Annual
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