2 of 2 Process Improvement Jobs in Worcester

Senior Business Analyst

Hiring Organisation
Liaison Group
Location
Worcester, WR5 1BW, United Kingdom
Salary
£67000.00 to £79000.00
alongside clinicians, operational managers, performance teams and senior leaders. The postholder will provide analysis, performance reporting, demand and capacity assessments, executive-level reporting and improvement plans that support decision-making, service transformation and benefits realisation. Please note that this is a healthcare analytics, transformation and consultancy role … software development position. We are seeking candidates with NHS data, operational improvement and stakeholder engagement experience rather than software engineering or application development backgrounds. Main duties of the job NHS Operational Analysis & Improvement Analyse NHS operational data to identify productivity opportunities, pathway improvements and service efficiencies. Undertake demand ...

Head of Customer Service

Hiring Organisation
We Are Kenny
Location
Worcester, Worcestershire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 45,000 - 55,000 Annual
running of order processing, and most importantly, deliver an excellent customer experience across multiple brands. This role combines hands-on problem solving with leadership, process improvement, and cross-functional collaboration. Pay: £45,000 - £55,000 per annum (dependent on experience) plus benefits Location: Worcester - 5 days … communications across email, telephone, and social media, ensuring all messaging reflects brand guidelines and maintains a consistent tone of voice. Support the development and improvement of customer service processes, systems, and tools to streamline workflows, improve efficiency, and enhance the customer experience. Requirements: Proven experience in a customer service ...