2 of 2 Products Support Engineer Jobs in the Midlands

About The Role FDM is a global business and technology consultancy seeking a Network Product Support Engineer to work for our client within the public sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role that will be based in Solihull. You will be working with cutting … candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a team environment. This role will specialise in supporting network infrastructure products, with a strong focus on leveraging the Microsoft Intune platform for mobile device management (MDM). The ideal candidate will have expertise in managing platforms like Samsung Knox, Apple … ChromeOS management through Google. This role also requires a solid understanding of MDM and Mobile Application Management (MAM) solutions from third-party providers. Responsibilities Deliver 3rd-line technical support to local and remote staff, ensuring swift resolution of complex issues Provide specialised support to VIP users, ensuring high availability and exceptional service quality Participate in incident More ❯

This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel (5/6 days) to mostly Western Europe customers. Significant time … The typical development pathway within the role is to train you to become a SPECIALIST in at least one of their major products. If you are a resourceful engineer who enjoys working in a customer facing role please apply. More ❯