Product Support Engineer
london, south east england, United Kingdom
FinTop Consulting
Position: Digital & Product Support Engineer Location: West London, UK (Onsite) Salary: Up to £25- £27K + Benefits Work setup: In-office full-time is mandatory (5 days a week) We are supporting a national e-commerce client in West London to join their digital development function … bespoke business systems that keep the company competitive. You'll collaborate with skilled developers, architects, and product owners to manage and resolve business support requests, with new updates released every two weeks. Key Responsibilities: Support 1,000+ users across 60+ offices. Troubleshoot custom systems built on … Microsoft technologies. Work with CRM, mobile platforms, integrations, fleet, HR, and IT systems. Manage 150-200 support tickets weekly via Jira. Investigate and correct data using SQL Server. Must-Have Requirements: Computer Science degree Based in West London Experience with SQL (tasks will be assigned) No sponsorship available More ❯
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