Project Manager (CCaaS Programme)
warrington, cheshire, north west england, united kingdom
Robert Half
Project Manager – CCaaS Transformation Programme - OUTSIDE IR35 📍 Hybrid – Manchester (1 day per week on-site) ⏳ Initial 6-month contract with potential extension Our client, a leading consultancy, is looking for an experienced Project Manager to support the delivery of a major enterprise Contact Centre as a Service (CCaaS) transformation . This is a high-profile role within a … complex, multi-vendor environment, where you’ll play a key part in coordinating testing, driving delivery, and ensuring quality across all phases of the programme. What You’ll Do Lead and coordinate test planning and execution across multiple vendors and stakeholders. Manage risks, issues, and defects, ensuring visibility through strong reporting and governance. Collaborate with architects, vendors, and business … teams to ensure seamless integration and readiness. Embed strong test discipline into programme delivery across a large-scale enterprise environment. Must Haves Proven track record delivering as a Project Manager on major programmes. Hands-on experience with contact centre solutions (UCaaS or CCaaS preferred). Strong understanding of enterprise test processes and methodologies. Experience delivering large, complex, multi More ❯
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