Senior Support Analyst
- Hiring Organisation
- KINETECH RECRUITMENT LTD
- Location
- Brentwood, Essex, United Kingdom
- Employment Type
- Full-Time
- Salary
- £36,000 per annum
articles within Confluence Identify opportunities to automate repetitive support activities using PowerShell and modern automation tools Support the adoption of AI to improve service delivery, always ensuring appropriate human oversight Work alongside Infrastructure teams to diagnose and troubleshoot networking issues before escalation Support a combination of BAU support, project delivery and continual improvement initiatives About You This role is suited to someone who is already operating in a Senior Technical Support position , rather than looking for their first step into a senior role. You'll be confident taking ownership of technical challenges, influencing best practice and supporting ...